Project MJS Client Services answers the most common questions below.
Are sold-out styles available for pre-order?
Selected styles may be offered as pre-order. A pre-order reserves your production allocation and payment is collected when the order is placed.
When will my pre-order ship?
The expected fulfillment window is communicated on the product page, order confirmation or by Client Services. If a material delay occurs, we will provide an update and any cancellation option required by law.
How should I choose my size?
Each product page includes fit guidance and a size chart where available. For additional help, contact Client Services before ordering.
Do you ship internationally?
Yes. Project MJS supports international delivery to destinations available at checkout, subject to carrier coverage, customs requirements and applicable law.
Will I pay duties or taxes?
International orders may be subject to import duties, taxes or brokerage charges unless those amounts are collected at checkout.
Can I return an item?
Eligible items may be returned within 14 calendar days of confirmed delivery when they meet the conditions in our Return & Refund Policy.
How do I contact Project MJS?
Email info@projectmjs.com for order support, sizing, delivery, returns and product questions.